Terms of Service
These terms of service govern your use of the biohubtrixum website and educational analytics platform services. By accessing or using our services, you agree to be bound by these terms and conditions.
Last updated: 15 March 2026
Acceptance of Terms
By accessing, browsing, or using the biohubtrixum website and services, you acknowledge that you have read, understood, and agree to be bound by these terms of service and our privacy policy. If you do not agree to these terms, you must not use our services. These terms apply to all users of our website and services, including educational institutions, administrators, and individual users.
Service Description
biohubtrixum provides learning platform engagement benchmarking and analytics solutions specifically designed for educational institutions. Our services include data analytics platforms, engagement measurement tools, benchmarking frameworks, and related educational technology solutions. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with appropriate notice to our clients.
User Obligations
Users of our services must comply with all applicable laws and regulations, provide accurate and complete information when creating accounts or using our services, maintain the confidentiality of account credentials and be responsible for all activities under their account, use our services only for lawful educational purposes, and not attempt to interfere with the proper functioning of our platform or gain unauthorised access to our systems.
Prohibited Uses
You may not use our services to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorised access to our systems or data
- Interfere with other users' access to or use of our services
- Use automated systems to access our services without permission
Account Registration and Security
To access certain features of our services, you may need to create an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account or any other security breach.
Data and Privacy
Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of your data as described in our Privacy Policy. We are committed to protecting educational data in accordance with applicable privacy laws and regulations, including GDPR.
Intellectual Property
All content, software, and materials provided through our services, including but not limited to text, graphics, logos, analytics algorithms, and software code, are the property of biohubtrixum or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of our software unless expressly permitted by law.
User Content
You retain ownership of any data or content you provide to our services. By using our services, you grant us a limited licence to process, analyse, and use your data solely for the purpose of providing our educational analytics services. We will not share your data with third parties except as described in our Privacy Policy or as required by law.
Service Availability
We strive to maintain high availability of our services but cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance activities.
Payment Terms
If you purchase our services, you agree to pay all applicable fees as described in your service agreement. Payment terms, billing cycles, and cancellation policies will be specified in your individual service contract. All fees are non-refundable unless otherwise specified in writing.
Limitation of Liability
To the maximum extent permitted by law, biohubtrixum shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services. Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount paid by you for our services in the twelve months preceding the claim.
Service Disclaimer
Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. Educational institutions should use our analytics as one factor in their decision-making processes and not rely solely on our data for critical educational decisions.
Indemnification
You agree to indemnify, defend, and hold harmless biohubtrixum and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
Governing Law
These terms of service are governed by and construed in accordance with the laws of the Republic of Croatia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Zagreb, Croatia. If you are located outside Croatia, you may also have rights under local consumer protection laws.
Changes to Terms
We reserve the right to modify these terms of service at any time. We will notify users of material changes by posting the updated terms on our website and, where appropriate, by email. Your continued use of our services after such modifications constitutes acceptance of the updated terms. If you do not agree to the modified terms, you must discontinue use of our services.
Termination
Either party may terminate the service relationship at any time with appropriate notice as specified in individual service contracts. We reserve the right to suspend or terminate your access to our services immediately if you violate these terms or engage in conduct that we determine to be harmful to our services or other users. Upon termination, your right to use our services will cease immediately, though certain provisions of these terms will survive termination.
Effect of Termination
Upon termination of your account or service agreement:
- Your access to our services will be immediately suspended
- We will retain your data according to our data retention policy
- You may request export of your data subject to technical feasibility
- Outstanding payment obligations will remain in effect
Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.
Contact Information
If you have any questions about these terms of service, please contact us at legal@biohubtrixum.top or +385 11558622. You may also contact us by post at biohubtrixum d.o.o., Zvonimirova ulica 29, 10400 Zagreb, Croatia.